Organisations in the past have had concerns buying refurbished telecoms equipment to replace or update their network for fear of buying the wrong product, system failure, poor warranties or bad customer service. At TXO Systems we alleviate all of these concerns with our specialist team and rigorous telecoms refurbishment process. Our customers are now seeing the real value in buying quality equipment this way. You can read all about our OEM-approved telecoms refurbishment process below.
TXO’s 10 Step Telecoms Refurbishment Process
We work hard to supply the most reliable, electronically functioning product available and take pride in how rigorous our refurbishment process is. To this end, every item is put through the following process in our state-of-the-art facility before it is approved for sale and stored securely in our vast warehouse.
- Step 1. Visual Inspection
All products are visually inspected. Only products that are near perfect condition are allowed through to refurbishment, all others are rejected.
- Step 2. Physical Inspection
Each product that passes the visual inspection then undergoes physical inspection of major and minor components as per the OEM specifications. Our equipment is systematically taken apart and all manufacturer part numbers, HECI codes and serial numbers logged into our extensive database.
- Step 3. Component Refresh
Any worn, missing or damaged internal and external components will be replaced before the product is sanitised. This includes buttons, screens, cords, dust caps and plastics. Products found to have issues are set aside.
- Step 4. Configuration to Client Specification
We will configure the product to the client’s technical specification if required.
- Step 5. Data Cleansed
If the product features a HDD or other storage media, TXO will carry out a data cleanse in our secure lab using the industry leading Blancco Software to ensure that any data left on a device is securely wiped.
- Step 6. Testing / Screening
We have the ability to test modules and complete systems belonging to a vast selection of platforms from leading manufacturers such as Cisco, Juniper, Nokia and Ericsson in our lab facility. Please check here for current testing capabilities. Where platform capability is not available today, customised testing solutions are available subject to business case.
- Step 7. Cleaning
With all components replaced and data cleansed, the product is fully cleaned and sanitised to remove any dirt or labels identifying the former owner. The item is repainted if necessary.
- Step 8. Quality Control
All aspects of the refurbishing process are then checked to make sure that every product meets with our high standards before it is dispatched.
- Step 9. Product Repackaged
After final inspection the product is re-packed in new, unbranded ESD packaging, ensuring it reaches you in the best possible condition. We are able to repackage to customer specification and label with customer part numbers, order numbers or other information as requested.
- Step 10. Ready for Sale and Under Warranty
We are so confident in our refurbished products that every item comes backed by the TXO Certified Warranty as standard.
Thanks to our rigorous refurbishment process, our used hardware aesthetically appears ‘as good as new’ and our return rate is less than 1%.
Any product not passing our stringent quality control standards will not be dispatched. Where equipment cannot be refurbished for return to service, we are committed to the highest standards of responsible telecoms recycling.
To discuss your requirements or to learn more about our OEM-grade refurbished telecoms stock, please don’t hesitate to contact us.